Shipping & Delivery
All orders take 1 to 3 business days to be processed after payment is being made. Delivery will take between 1 to 5 additional business days to arrive, depending on the shipping method selected.
Business days are Monday through Friday and exclude public holidays. If your order has been delayed, we will notify you immediately. Curated Company will not be liable for any lost or delay in delivery due to inaccurate shipping information or if the recipient is not present to sign for delivery.
If you require your order urgently or by a specific date, please contact us at firstname.lastname@example.org so we may advise accordingly.
To ensure better traceability of our packages, your purchase will only ship via the following registered shipping/delivery services. Please note that for gift sets, we will only ship via Courier Service.
Postal Mail: 3 to 5 business days
Mailbox delivery. We will not be liable for lost mails.
Standard Service: 1 to 3 business days
Door-to-door delivery service from 10am to 7pm. There is no specific time for this option (for specific time and date, please opt for express courier service) No mailbox delivery. Tracking details will be available on Qxpress website.
Express Courier Service: 1 to 2 business day
Door-to-door express delivery service. For specific date/time delivery, please contact us at email@example.com to enquire before placing your order.
We allow self collection at our studio located at 38 Ang Mo Kio Industrial Park 2 on weekdays (excluding public holidays) during office hours between 10am – 5pm. Full location details will be provided upon order confirmation.
Our team will be in touch with you once your order is ready for collection.
We regret that we’re unable to do any meet ups.
DELIVERY TO P.O. BOXESWe do not ship to P.O Boxes.
DELIVERY TO SPECIAL LOCATIONS
We are unable to delivery to the following locations at the moment:
- Kranji Turf Club – 738078
- 099891, 099394, 098624, 098008, 099700, 099702; and
- Postal codes starting with 0981, 0982, 0983, 0984, 0985, 0989, 0990 & 0995 (e.g. 097374)
- Tuas – Postal codes starting with 63 (e.g. 639798)
- Changi Airport
- Postal codes starting with 81 (e.g. 819661)
DELIVERY TO NO GO ZONES
We ship to all areas in Singapore, except for Standard No Go Zones including ALL Military camps & bases, Surrounding islands, Jurong Island, Changi Cargo Complex.
At the moment, we’ll only be able to accept local orders via our website. For international shipping, please contact us via email for more information.
Orders above $120 qualifies for free shipping except for all floral boxes. Floral boxes are a flat fee of $15.